Our Privacy Policy

Butterfields Compounding Pharmacy (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through butterfieldrx.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

Information We Collect

We may collect information you voluntarily provide, including but not limited to:

• Name, phone number, and email address

• Mailing address

• Prescription and health-related information submitted through
  contact or refill forms

• Communication preferences

We may also collect limited technical information automatically (such as browser type, device information, and pages visited) to help us maintain and improve the Site.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide requested services

• Process prescription refill requests

• Send appointment reminders, order updates, and account notifications

• Send promotional or marketing communications, where you have
  consented to receive them

• Improve our Site and services

SMS / Text Messaging Privacy

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as our pharmacy management or SMS notification platform), and only as necessary to provide our services to you. We do not share SMS opt-in data or consent with any third party for marketing purposes, as noted above.

Your Choices

• SMS Opt-Out:
  You may opt out of text message communications at any time by replying STOP to any message you receive from us.

• Access & Corrections:
  You may contact us at any time to review, update, or request deletion of your personal information, subject to applicable recordkeeping requirements for pharmacies.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.